12.1.3 Contacts
Manual Version: 2 (29/04/2008) | Chapter Revision: 1 (29/04/2008)
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Making Referrals
| Herefordshire | |
| Referral and Assessment Team Town Hall St Owens Street Hereford HR1 2PJ T: 01432 261727 |
EDT T: 01905 768020 Week days after 5pm |
| Shropshire | |
| Stay Safe Team T: 0845 678 9006 |
EDT 0845 678 9040 |
| Worcestershire | |
|
Tel Public: 0845 607 2000 Tel Professionals: 01905 768054 : |
EDT: Week days after 5pm |
| Police | |
|
West Mercia Constabulary Non-emergency Tel: 08457 444 888 Police Public Protection Unit Tel: 01432 347153 |
|
Herefordshire Contacts
| County Council |
|
Children and Young People’s Directorate Blackfriars Tel: 01432 260900 Email www.herefordshire.gov.uk |
| Advice and Advocacy |
| Angie Evers, Children's Rights and Advocacy Officer
St Peters Street Tel: 01432 269404 Mobile: 07977257773 |
| Aftercare |
|
Stuart McFarlane,Team Manager – Aftercare Town Hall Tel: 01432 261694 |
| Audit, Planning and Review Team |
| Ruby Thomas, Team Manager Audit, Planning & Review
County Offices Tel: 01432 261515 |
| Children with Disabilities Team |
| Lynn Davidson, Team Manager, Children with Disabiities Team
1 Ledbury Road Tel: 01432 373940 |
| Children's Services Managers |
|
Linda Maden, Children’s Services Manager (Operations) Blackfriars Tel: 01432 261605 Ruby Thomas, Acting Service Manager (Resources) Blackfriars Tel: 01432 260327 |
| DASH - Drug Advisory Service Herefordshire |
| Rachael Borthwick, Senior Manager
30 Commercial Road Tel: 01432 263636 |
| Designated Doctor |
| Dr. Neil Fraser T: 01432 276765 |
| Designated Nurse |
| Lynne Renton T: 01432 363 916 |
| Domestic Abuse Helpline |
| Tel 0800 980 3331 |
| Early Years and Childcare |
|
Ros Hatherill, Lead Officer, Early Years and Extended Services Manager Blackfriars Tel: 01432A 260859 |
| Emergency Duty Team |
| Tel: 01905 768020
Week days after 5pm |
| Fostering and Adoption Teams |
|
Rebecca Plato,Team Manager – Fostering Team Moor House Tel: 01432 262830
Hilary Hale,Team Manager – Adoption Team Moor House Tel: 01432 262830 |
| FRANK |
| A national service providing information on drugs T: 0800 77 66 00 www.talktofrank.com |
| Hospitals |
|
Herefordshire County Hospital Tel: 01432 355444 |
| Long Term/Social Work Teams |
| Referral & Assessment Team
Town Hall |
| Elenora Gibson, Team Manager East Team County Offices Bath Street Hereford HR1 2HQ Tel: 01432 260775 Mobile: 07792880670 |
| Julian Levitt, Joint Team Manager North Team The Old Priory Church Street Leominster HR6 8EQ Tel: 01432 383113 |
| Catronia Driscoll, Joint Team Manager North Team The Old Priory Church Street Leominster HR6 8EQ Tel: 01432 383113 |
|
Jan Farrow, Team Manager – South Team Tel: 01432 261674 |
| MAPPA (Multi-Agency Public Protection Arrangements |
|
Pete Clark (Co-ordinator) Tel: 01562 748375 x 262 |
| Missing Children - Children Missing from Education Officer |
| Dennis Longmore, Manager of Social Inclusion Blackfriars, Tel: 01432 260816 |
| NSPCC |
| NSPCC Helpline: 0808 800 5000 |
| Area Children’s Services Manager, Fiona Richards Tel: 01432 355910 Herefordshire & Worcester Sexually Harmful Behaviour Team |
| Any local projects:
Ingrid Anston, Team Leader NSPCC Tel: 01432 270440 |
| Parent Partnership Service |
|
Carol Soble, Parent Partnership and Conciliation Officer Blackfriar Tel: 01432 260955 |
| Police |
|
West Mercia Constabulary Non-emergency Tel: 08457 444 888 PO Box 55, Worcester WR3 8SP |
| Police Public Protection Unit
Tel: 01432 347153 |
| Primary Care Trust |
| Herefordshire NHS PCT Belmont Abbey Hereford HR2 9RP |
| Probation |
| Paul Baker, Area Manager National Probation Service Tel: 01432 272521 |
| Safeguarding Children Board |
| Sarah Wilcox HSCB Business Manager Blackfriars, Tel: 01432 261737 Mobile: 07792880705 |
| Shaun McLurg, Chair Head of Safeguarding & Assessment Blackfriars, Tel: 01432 261603 |
| SCB Training Officers
Eve Johnston County Offices (Bath Street) Tel: 01432 383067 Mobile: ejohnston@herefordshire.gov.uk |
| Youth Offending Service |
|
Central Office, Tel: 01905 732200 http://worcestershire.whub.org.uk/home/wcc-chief-exec-youth-offending Herefordshire Youth Offending Team Julie Kendall, Manager Tel. 01432 383300 |
| Zig Zag |
| 6 St. Peter's Street, Hereford HR1 2PG T: 01432 269404 |
Shropshire Contacts
| Allegations - Named Senior Officer | ||||||||||
| Adam Scott T: 01743 253723 |
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| Children's Information Service | ||||||||||
| T: 01743 254400 | ||||||||||
| Disabled Children's Team | ||||||||||
| T: 01743 282370 | ||||||||||
| Domestic Abuse Helpline | ||||||||||
| T: 0800 980 3331 | ||||||||||
|
Emergency Duty Team |
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| T: 0845 6789040 | ||||||||||
| FRANK | ||||||||||
| A national service providing information on drugs T: 0800 77 66 00 |
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| Local Authority Designated Officers (LADOs) Shropshire County Council and Schools |
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| Michelle Leith and Sara Findlay-Sievewright T: 01743 254402 |
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| Local Authority Designated Officers (LADOs) Other Organisations |
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| Barbara Hitchman and Glenda Grimshaw T: 0845 6789006 |
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| Long Term/Social Work Teams | ||||||||||
| North Shropshire Tel: 01939 235353 South Shropshire Shrewsbury |
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| Looked After Children | ||||||||||
| T: 01743 210960 | ||||||||||
| MAPPA (Multi-Agency Public Protection Arrangements) | ||||||||||
|
Pete Clark (Co-ordinator) T: 01562 748375 x 262 |
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| Multi-Agency Teams | ||||||||||
|
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| NSPCC Helpline | ||||||||||
| T: 0808 800 5000 | ||||||||||
| CARS (Children's Advocacy Rights Service) T: 01743 281980 |
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| Police | ||||||||||
|
West Mercia Constabulary Non-emergency Tel: 08457 444 888 PO Box 55, Worcester WR3 8SP |
||||||||||
| Police Public Protection Unit
T: 01432 347153 |
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| Safeguarding Children Board | ||||||||||
| Head of Safeguards: 01743 253723 | ||||||||||
| Safeguarding Children - Customer Service (access to Staysafe Team)
T: 0845 678 9006 |
Worcestershire Contacts
| County Hall |
|
County Hall, Tel:01905 763763 |
|
Tel Public: 0845 607 2000 Tel Professionals: 01905 768054 : |
| Community Drugs Team |
| Castle House, 14 Castle Street, Worcester WR1 3ZB Tel: 01905 681460 |
| Designated Doctor |
| Dr. F. Childs T: 01905 681563 |
| Designated Nurse |
| Catherine Whitehouse T: 01905 681562 |
| Domestic Abuse Helpline |
| Tel 0800 980 3331 |
| Domestic Abuse Prevention Team |
|
Adult & Community Services, Tel: 01905 752843 |
| Emergency Duty Team |
| Tel: 01905 768020
Week days after 5pm |
| Children with Disabilities Team |
|
(South) Tel: 01905 765725 (North) Tel: 01527 575855 |
| Early Years and Childcare |
| 3 De Salis Court, De Salis Drive, Hampton Lovett Droitwich WR9 0QE Tel: 01905 790550 |
| Education - Senior Adviser (Safeguarding Schools) |
|
Maria Kidd Tel: 01905 728902 County Hall, |
| Ethnic Access Link Scheme |
|
13B Lowesmoor, Tel: 01905 25121 |
| Family Services Directory |
|
HELPLINE Tel: 01905 790560 |
| FRANK |
| A national service providing information on drugs T: 0800 77 66 00 |
| Hospitals |
| www.worcestershirehealth.nhs.uk/Acute_Trust |
|
Alexandra Hospital Tel: 01527 503030 |
|
Evesham Community Hospital Waterside, Evesham, Tel: 01386 502300 |
|
Kidderminster Hospital Tel: 01562 823424 |
|
Malvern Community Hospital Tel: 01684 612600 |
|
Pershore Hospital Tel: 01386 502070 |
|
Princess of Wales Community Hospital Tel: 01527 488000 |
|
Tenbury Community Hospital Tel: 01584 810643 |
| Worcestershire Royal Hospital Charles Hastings Way Newtown Road, Worcester WR5 1DD Tel: 01905 763333 |
| Integrated Working Programme |
|
(Common Assessment Framework Lead Professional, Information Sharing) Tel: 01905 725796 |
| Learning Disabilities Services (Adults) |
| Tel: 01905 768053 |
| Local Authority Designated Officer (LADO) |
| Sue Haddon, North Worcestershire T: 01905 765153
Jon Hancock, North Worcestershire T: 01905 765153 Stuart Richards, South Worcestershire T: 01905 752800 |
| MAPPA (Multi-Agency Public Protection Arrangements) |
|
Pete Clark (Co-ordinator) Tel: 01562 748375 x 262 |
| Mental Health Partnership |
|
Jan Ditheridge , |
| Missing Children - Children Missing from Education Officer |
|
Not currently in post. Interim contact Steve Wilkinson Tel: 01905 766799 |
| NSPCC |
| NSPCC Helpline: 0808 800 5000 |
| Herefordshire & Worcester Sexually Harmful Behaviour Team Tel: 01905 617975 |
| NSPCC Children's Advocacy and Rights Service Tel: 01905 617975 |
| Parent Partnership Service |
| PO Box 73, WR5 2YA ppservice@worcestershire.gov.uk Tel: 01905 727940 |
| Police |
|
West Mercia Constabulary Non-emergency Tel: 08457 444 888 PO Box 55, Worcester WR3 8SP |
| Police Public Protection Unit
Tel: 01432 347153 |
| Primary Care Trust |
|
www.worcestershirehealth.nhs.uk/WorcestershirePCT Isaac Maddox House, Tel: 01905 760000 |
| Probation |
|
Worcester (Worcester, Pershore, Evesham, Upton, Mavlern, Tenbury, Droitwich) Kidderminster (Kidderminster and Stourport) Redditch (Redditch & Bromsgrove) |
| Safeguarding Children Board |
| Tel: 01905 752803 |
|
(Contact for amendments to Guidance) Adrienne Plunkett, Tel: 01905 752800 |
|
Safeguarding Children Board Chair Richard Hubbard, Worcestershire County Council Tel: 01905 763763 |
| SCB Training Officers
Jonathan Picken John Dickinson |
| SCB Development Officer
Heather Giannasi |
| Sexual Health Education Unit |
| 1 Britannia Court, Moor Street, Worcester WR1 3DB Tel: 01905 681562 |
| SPACE - Information advice and support for young people about alcohol and drugs |
|
Information, advice and support for young people about alcohol and drugs. Referrals are accepted from professionals, family members, carers or concerned others with the young person's consent. T: 0800 169 60 64 |
| Turning Point |
| 6 Shaw Street, Worcester WR1 3QQ T: 01905 724754 Family Helpline: 0800 652 9664 |
| Youth Offending Service |
|
Central Office, Tel: 01905 732200 http://worcestershire.whub.org.uk/home/wcc-chief-exec-youth-offending Herefordshire Youth Offending Team Julie Kendall, Manager Tel. 01432 383300 |
CAFCASS National Office |
|
| 8th Floor South Quay Plaza 3 189 Marsh Wall London E14 9SH Tel: 020 7510 7000 Fax: 020 7510 7001 Email: webenquiries@cafcass.gov.uk |
|
Child Exploitation and Online Protection Centre |
|
|
Child Exploitation and Online Protection Centre For all public enquiries please telephone: +44 (0)870 000 3344 or email enquiries@ceop.gov.uk |
|
Department for Children, Schools and Families |
|
|
You can contact the Department by Email. Between 9.00-17.00 Monday to Friday: If you know the name of the person you want to speak to please telephone 0870 001 2345. Please note that the Department aims to reply to written correspondence within 15 working days. Department for Children, Schools and Families For enquiries relating to the new Department for Innovation, Universities and Skills please write to the address above, or call the National Enquiry Line number, 01928 794666 |
Health and Safety Executive Incident Contact Centre |
|
| Incident Contact Centre, Caerphilly Business Park, Caerphilly, CF83 3GG. Tel: 0845 300 9923 Fax: 0845 300 9924 http://www.riddor.gov.uk |
|
International Social Services |
|
| The International Social Services of the United Kingdom Cranmer House, 39 Brixton Road, London. SW9 6DD Tel: 020 7735 8941 Fax: 020 7582 0696 Email: mark.issuk@btopenworld.com |
|
Overseas Children |
| When undertaking assessments of children who have previously lived overseas (outside the UK), information should be obtained in relation to that period. Appropriate embassies or consulates, usually based in London, should be contacted. However, the following agencies may be able to assist: The Foreign and Commonwealth Office, based at King Charles Street, London SW1A 2AH; their website (www.fco.gov.uk) has a list of embassies and consulates The NSPCC have a list of social care organisations abroad at www.nspcc.org.uk/inform/CH_International.asp The International Social Service of the United Kingdom, based at: |
|
Passport Office |
|
| The United Kingdon Passport Office is located at Globe House, 89 Eccleston Square, London, SW1V 1PX. The Passport Advice Line is on 0870 521 0410 The website address is www.ukpa.gov.uk |
|
NSPCC |
|
| Tel: 0808 8005000 |
END OF CHAPTER
